Terms and Conditions
Last Updated: October 27, 2025
Welcome to Evity Wellness Private Limited (“Evity Wellness”, “we”, “us”, or “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our website https://evitywellness.in (the “Website” or “Site”) and any services, products, consultations, memberships, or digital content offered through it (collectively, the “Services”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
1. Eligibility and General Use
1.1 You must be at least 18 years old to access or use this Website. By using our Services, you confirm that you meet this age requirement.
1.2 You agree to use the Website and Services only for lawful purposes and in compliance with all applicable laws, regulations, and these Terms.
1.3 We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we believe a user has violated applicable laws or these Terms, or engaged in behavior harmful to Evity Wellness or others.
2. Information and Advice Disclaimer
2.1 All information, programs, or consultations available on this Website are provided for informational and educational purposes only.
2.2 Evity Wellness is not a medical organization and does not provide diagnosis, prescription, or medical treatment. The Services are not a substitute for professional medical advice. Always consult a qualified healthcare provider before making any health or wellness decisions.
2.3 While we make reasonable efforts to ensure that all content is accurate and up to date, we make no warranties or representations, express or implied, regarding the completeness, reliability, or accuracy of such information.
3. Products and Services
3.1 Certain sections of the Website may allow you to purchase or book wellness services, consultations, products, or memberships.
3.2 When placing an order or making a booking, you agree to provide accurate, complete, and current information.
3.3 We reserve the right to modify, suspend, or discontinue any product, service, price, or feature without prior notice.
3.4 All Services are offered subject to availability and Evity Wellness’ acceptance of your booking or purchase.
4. Payments and Refund Policy
4.1 All prices on the Website are in Indian Rupees (INR) unless stated otherwise and may change without notice.
4.2 Payments must be made using the authorized payment methods listed on the Website. You agree to provide valid payment details and authorize us to charge your chosen method.
4.3 No Refunds: All payments made on Evity Wellness are non-refundable, except where otherwise stated in a specific service agreement or promotional offer.
4.4 In exceptional circumstances (e.g., duplicate payments or confirmed technical errors), refunds may be processed at our sole discretion after review. Approved refunds will be credited to the original payment method within a reasonable period.
4.5 You acknowledge that payment disputes must be raised within seven (7) days of the transaction date.
5. Intellectual Property
5.1 All Website content—including text, graphics, logos, images, videos, audio, software, designs, and layout—is the intellectual property of Evity Wellness or its licensors.
5.2 You may not reproduce, distribute, modify, publish, or create derivative works from any Website material without prior written consent.
5.3 Unauthorized use of Evity Wellness’ trademarks, logos, or proprietary assets is strictly prohibited.
6. User Conduct and Submissions
6.1 You may have opportunities to submit content (such as testimonials, inquiries, or feedback). You are solely responsible for the accuracy and legality of the content you provide.
6.2 You agree not to submit any material that is unlawful, defamatory, abusive, harassing, infringing, or otherwise objectionable.
6.3 By submitting content, you grant Evity Wellness a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, and display such content in connection with our business, marketing, or promotional activities.
7. Third-Party Links and Services
7.1 The Website may include links or integrations to third-party websites (e.g., payment gateways, social media, or booking partners).
7.2 These external sites are not controlled by Evity Wellness. We are not responsible for their content, policies, or practices. Your use of such third-party services is at your own risk and subject to their respective terms and privacy policies.
8. Limitation of Liability
8.1 To the fullest extent permitted by law, Evity Wellness, its officers, employees, affiliates, or partners shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Your use or inability to use the Website or Services
- Unauthorized access to or alteration of your data
- Reliance on information or materials provided on the Website
8.2 We are not responsible for losses, interruptions, or failures caused by events beyond our reasonable control, including network outages, technical errors, or acts of nature.
8.3 In no event shall Evity Wellness’ total liability exceed the amount paid by you (if any) for the specific service or product giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless Evity Wellness, its affiliates, officers, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising out of:
- Your violation of these Terms
- Your misuse of the Website or Services
- Any content you submit or post through the Website
10. Privacy and Data Protection
Your use of the Website is governed by our Privacy Policy and Cookie Policy.
By using our Services, you consent to the collection, use, and processing of your personal data in accordance with those policies and the Digital Personal Data Protection Act, 2023.
11. Termination
We may, at our discretion and without prior notice, suspend or terminate your access to the Website or Services if we believe you have violated these Terms, applicable law, or engaged in harmful conduct.
Upon termination, any rights granted to you will immediately cease.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.
13. Changes to These Terms
We may update or modify these Terms from time to time to reflect legal, operational, or service changes.
Any revisions will be posted on this page with a new “Last Updated” date. Continued use of the Website after updates constitutes your acceptance of the revised Terms.
14. Contact Us
If you have questions, concerns, or feedback about these Terms, please contact:
Evity Wellness Private Limited
📧 Email: helpdesk@evitywellness.in
📞 Phone: +91 9147740380
🏢 Address: Flat No. – 1007, 10th Floor, The Galleria, Action Area 1B, Street No. 124, Newtown, North 24 PGS, West Bengal, 700156
15. Consumer & Compliance Disclosures (Recommended for India)
To comply with Indian consumer and e-commerce regulations:
- Evity Wellness is a Private Limited Company registered in India under the Companies Act, 2013.
- All wellness offerings are non-medical and designed for general well-being.
- Users may contact our Grievance Officer at grievance@evitywellness.in for complaints or redressal.
We aim to resolve all grievances within 30 days of receipt.