Privacy Policy
Last Updated: October 27, 2025
Welcome to Evity Wellness Private Limited (“Evity Wellness”, “we”, “us”, or “our”).
We value your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website https://evitywellness.in (the “Site”) and related services.
By accessing or using the Site, you agree to the practices described in this policy.
Evity Wellness Private Limited acts as the Data Fiduciary (as defined under the Digital Personal Data Protection Act, 2023) and is responsible for determining the purposes and means of processing your personal data.
1. What Information We Collect
We collect different types of information to provide and improve our services.
a) Personal Information
Information that identifies you or can be used to contact you, such as:
- Name
- Email address
- Phone number
- Postal address
- Payment information (if you make purchases or bookings)
- Any other information you voluntarily provide (e.g., via forms, surveys, “contact us”, or “request an invite” forms)
If you share any health-related or wellness information (e.g., medical history, test results, health goals, or preferences), it is treated as Sensitive Personal Data and is subject to enhanced confidentiality and security measures.
b) Usage & Technical Information
When you use our Site, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time spent, clickstream data
- Referring and exit pages
- Date/time stamps
- Cookies and similar technologies (see our Cookie Policy)
c) Other Information
If you connect through social media or link accounts, we may receive certain profile data (subject to the permissions granted on those platforms).
If you correspond with us via email, chat, or social media, we may retain that correspondence.
2. How We Use Your Information
We use your information to:
- Provide, operate, maintain, and improve our Site and services
- Process bookings, memberships, purchases, or other transactions
- Communicate with you (confirmations, updates, newsletters, marketing messages)
- Personalize your wellness experience
- Analyze trends and optimize performance
- Detect, prevent, or address security or fraud issues
- Comply with legal obligations
We process all personal data only for lawful purposes and in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023.
We will always seek your consent before collecting or processing any personal data, unless the processing is required for providing a service you have requested, fulfilling a contract, complying with legal obligations, or for other legitimate purposes permitted by law.
You may withdraw consent at any time by contacting us at helpdesk@evitywellness.in.
3. Legal Basis for Processing (if applicable)
Where required by law (e.g., under GDPR), our legal bases for processing include:
- Your consent
- Performance of a contract (to deliver the services or fulfill a booking)
- Compliance with legal obligations
- Legitimate interests, such as improving our services, ensuring security, or preventing fraud
4. Disclosure of Your Information
We may share your data with:
- Service providers and vendors assisting in operations (hosting, payment gateways, CRM, analytics, communication tools)
- Business partners or affiliates, where necessary to provide integrated services
- Government authorities or regulators, to comply with legal or regulatory obligations
- Third parties in the event of a merger, acquisition, or asset transfer
- With your explicit consent, for any other specific purpose
All third-party service providers act as Data Processors on our behalf and are contractually obligated to maintain confidentiality and implement appropriate safeguards.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences
- Maintain sessions
- Analyze usage and improve performance
- Display relevant offers and content
You can control cookies through your browser settings or via our cookie banner.
For details, see our Cookie Policy.
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by law.
Once no longer needed, data will be securely deleted or anonymized in line with our internal retention policy.
7. Security
We use reasonable technical and organizational safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of data transmission or storage is completely secure.
8. Cross-Border Data Transfers
Some personal data may be processed or stored outside India (for example, by cloud or analytics providers).
We ensure that any such transfers comply with applicable laws, including the Digital Personal Data Protection Act, 2023, and that appropriate safeguards such as contractual protections are in place.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent (where processing is based on consent)
- Opt out of marketing communications
To exercise these rights, please contact us at helpdesk@evitywellness.in.
We will respond within the timelines prescribed by applicable laws.
10. Children’s Privacy
Our Site and services are not intended for children under 18 years of age.
We do not knowingly collect or process data from minors. If you believe a child has shared information with us, please contact us immediately and we will delete it.
11. Links to Other Websites
Our Site may include links to third-party websites or services (e.g., Instagram, YouTube, Google Maps).
We are not responsible for the content or privacy practices of these external sites and encourage you to read their privacy policies before sharing personal data.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The updated version will be posted on this page with a new “Last Updated” date.
Continued use of the Site after such changes constitutes acceptance of the revised policy.
13. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, we have appointed a Grievance Officer to address concerns regarding the processing of your data.
Grievance Officer:
Name: [To be designated — e.g., Data Protection Officer / Operations Head]
Email: grievance@evitywellness.in
Address: Flat No. – 1007, 10th Floor, The Galleria, Action Area 1B, Street No. 124, Newtown, North 24 PGS, West Bengal, 700156
We will acknowledge and resolve grievances within the timeframes prescribed under applicable law.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Evity Wellness Private Limited
📧 Email: helpdesk@evitywellness.in
📞 Phone: +91 9147740380
🏢 Address: Flat No. – 1007, 10th Floor, The Galleria, Action Area 1B, Street No. 124, Newtown, North 24 PGS, West Bengal, 700156